Shipping & Returns

Returns & Exchange

Dear Up-Fuser, 

Before you decide to return your item, it’s important for us to tell you that we offer lifetime repair free of charge for all Up-Fuse products. 

We’re sorry you didn’t like your Up-Fuse item.

  1. Items can be returned within 14 days of the day of shipping .Please make sure your item (s) is unused and undamaged.
  2. Items must be returned in the Up-Fuse packaging you received.
  3. Clothing items can only be returned on spot when you receive the order. You may request the courier to wait until you decide, if you have chosen to return the item – please proceed by paying the shipping cost. 
  4. We deduct the return shipping costs from the item returned.
  5. In case of receiving a wrong product, the shipping is free of charge.
  6. We are only in charge of returns made through our website, for other faults made through other retail websites kindly contact them directly.

Cancellation

Please do not hesitate to contact us via help@up-fuse.com if you have any questions, concerns or want to say hi!

In case of any questions or concerns about your order, don’t hesitate to contact us on help@up-fuse.com[/vc_column_text][/vc_column][/vc_row]

Delivery

Delivery inside Egypt:
  1. Delivery inside Cairo can take 2-3 working days
  2. Delivery outside Cairo will take 3-5 working days
  3. Local delivery can be fulfilled through Cash On Delivery or Online Payment via the website.
International Shipping (to Europe and MENA):
Tracking your order:
Notes: